Head of Insights, Segmentation & Strategy at Heritage Bank — Queensland, Australia

About this role

Description We are seeking an accomplished Head of Insights, Segmentation & Strategy to lead our customer insights, research, Voice of Customer, segmentation and analytics functions, driving a deeper understanding of customer needs, behaviours and experiences to shape customer strategies that support sustainable growth. This role will be offered as a 7-month fixed-term contract opportunity. Reporting to the Group Head of Brand & Marketing, you will leverage customer, market and performance insi…