Customer Success Manager - Retail/FMCG SaaS at ShopGrok — Sydney, Sydney Region

About this role

Description At ShopGrok, our mission is to help retailers and brands stay competitive with world-class market data and insights. As a Customer Success Manager, you’ll be the primary point of contact for our client portfolio, ensuring they gain maximum value from our platform. You’ll work closely with our product, data, and engineering teams to deliver a seamless experience, driving retention, account health, and growth. This is a hands-on, high-impact role spanning the entire customer lifecycle…