Customer Experience and Retention Lead at E1 — Richmond, Yarra Area

About this role

Who we are E1 (formerly called EstimateOne) is a SaaS tender management platform connecting commercial builders with subcontractors and suppliers. Proudly named one of AFR’s Best Places to Work in 2025, we’re the market leader in Australia and New Zealand. Our scaleup vibe keeps things lively. We’ve come a long way in 17 years and seeing what we’ve achieved in that time gets us pretty excited for the next 17. We’re passionate about setting clear, fair expectations and delivering results, with a…