Staff Engineer - Chapter Lead, Contact Centre at Commonwealth Bank of Australia — Sydney CBD, Sydney

About this role

We're modernising customer channels with AI, cloud and CRM. You have people leadership and full-cycle engineering expertise. Together we shape AI-powered experiences at enterprise scale Do work that matters : Join the Digital & Customer Crew and play a pivotal role in CommSec’s Contact Centre Modernisation Program. As a Staff Engineer Chapter Lead , you’ll provide hands-on technical leadership across a critical customer engagement platform, shaping how customers interact through digital, assist…